AI & the Human

When AI scales the business, who scales you?

Investors ask about your AI strategy. Your team asks whether they still have a job in a year. And you have to make decisions about a technology that moves faster than you can read up on it.

I deeply believe that as AI takes over more and more of what used to be human functions, our chance to remain relevant is to become even more human — more competent humans. This is our edge. So let us invest in your humanity.

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The machine

Scales steadily and exponentially. Forgets nothing. Never gets hungry, tired or afraid.

The human

Is a pulsating creature, not a steady machine. Born curious. Driven by emotions, values and a need for connection.

Your job as a leader

Holding those two together — without losing the trust, the culture or yourself along the way. This is where we work.

What does a more competent human actually look like at work?

Eight markers

Recognises their feelings and emotions on the go — and can pause to choose an appropriate response.

Is very aware of their own resources, skills and talents — and knows what keeps them resourced long term.

Is in tune with their natural energy flow through the week and adapts their plans accordingly — performance without burnout.

Knows exactly which activities drain and which recharge — and organises around it.

Is deeply interested in their impact on others — and understands when their own patterns become draining for them.

Is deeply curious: collects data points in conversations instead of jumping to conclusions.

Can be open about shortcomings and admit mistakes without it costing authority.

Hears the music in the room — and separates facts from the stories we tell about each other.